Sales Engineer

1 month ago(12/19/2017 12:40 PM)
Job ID
WA03-Seattle WA


MegaPath is a leading cloud communications company that empowers businesses to easily and securely communicate between their headquarters, employees and business partners. The company offers a comprehensive portfolio of voice, unified communications, hosted IT, and secure data networking services that increase productivity and customer satisfaction, while lowering costs.


MegaPath has been delivering industry-leading solutions to businesses nationwide since 1996. MegaPath has earned multiple awards from top industry publications and is consistently among the highest awarded vendors by the Telecom Association partner community.


The Sales Engineer is an integral part of the national sales team and will provide pre/post-sales technical support to target channels and customers, functioning as a technical liaison for partners and customers.


Major Responsibilities:

  • Responsibilities include presales technical expertise to the national sales team and channels, including technical presentations, demonstrations, technical training, application/network design, sales calls, and other related activities
  • The SE will support sales call activities as a consultative subject matter expert and function as primary technical liaison to drive closing of deals, customer upgrades/ migrations and resolution for existing customer issues as warranted
  • Technical review of solutions and proposals for accuracy and fit for customer needs
  • The SE will collaborate with engineering, service delivery, and operations teams to resolve situations on the customer’s/channel’s behalf when necessary, and will provide direct input on product challenges and enhancements to Product Management
  • SE will also assist in new product roll-out, field beta trials, site survey and installation support when necessary, and other projects as identified, including hosting webinars or Sales training events


Required Skills and Abilities:

  • Strong written and verbal communication skills
  • Excellent organizational and interpersonal skills
  • Strong analytical skill and attention to detail
  • Quick learner with self initiative and pride in end results
  • Knowledge of VoIP (Hosted and Trunking), SD-WAN/MPLS, security
  • Ability to work independently on numerous activities and prioritize them properly while meeting deadlines but with cross-functional respect to ensure successful design and implementation
  • Solid knowledge of PC based software and corresponding applications used in assigned areas
  • Customer service oriented
  • Typically requires a Bachelor's degree in related field or equivalent experience, certifications, or training
  • 3+ years of related experience required


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