MegaPath is a leading business communications and network provider that helps businesses fully leverage the cloud. MegaPath’s award-winning service portfolio includes Voice, Unified Communications, SD-WAN, WiFi, and Internet services, backed by dedicated project management and 100% US-based technical support. MegaPath is uniquely positioned to deliver custom managed solutions to businesses that desire a broad range of high-value services from a single nationwide provider. With over twenty years of expertise, MegaPath empowers businesses of all sizes to simplify operations, improve communications, increase productivity, and lower costs.
MegaPath is now hiring Sales and Account Management professionals who excel at managing customer relationships and responding to customer requests for additions, changes and upgrades to their current telecom and technology solutions.
MegaPath Product Offerings:
What you’ll do:
MegaPath’s Client Account Sales (CAS) Representatives are responsible for building and owning relationships with existing customers to drive loyalty and meet/exceed sales revenue goals. In this particular entry-level CAS role, you will seek to fully understand incoming customer requests by uncovering their immediate business needs and then create and manage the appropriate transaction, acting as an internal customer advocate, as needed throughout the process. Furthermore, you will champion account-level customer satisfaction by driving closure to outstanding account issues working with other internal teams. Through this combination of efforts, the CAS Representative lays the foundation for expanding and upgrading existing services, as well as adding on new services, such as SD WAN, Hosted Voice, Unified Communications, or any of our Cloud Service offerings. Over time with experience, the CAS 1 rep may be included in outbound calling campaigns to drive upsells and migrations. Reporting into the Customer Success group, this individual will be the ultimate advocate for the customer to drive customer satisfaction and loyalty.
Desired Skills and Experience:
MegaPath offers a full suite of benefits, including full medical, dental, and vision coverage; a 401(K) plan with a company matching contribution; and many other excellent perks.